garyopa
02-23-2012, 10:35 AM
A lot of people received wrong winning notifications
http://www.maxconsole.com/maxconsole/contents/RKLS0000003041/icon_xl.jpg
A malfunction in the system which assigns the prizes caused customers to receive wrong Sony PS Vita's winning notifications.
How do you fell if you receive a notification saying you have won a PS Vita and then another one saying that it was a mistake?
Ask Taco Bell customers who lived through the whole nightmare in in first place.
It appears, that the system that assigns the winner was malfunctioning and give wrong notifications to a lot of users who weren't "real" winners.
According to MCV:
Dozens of customers at food chain Taco Bell received codes saying they’d won PS Vitas but failed to receive their prizes.
Taco Bell told CBS 13 that someone ‘tampered’ with their competition, which means winning messages were incorrectly sent to entrants who hadn’t actually won. They later received emails informing them they wouldn’t be receiving a PS Vita.
The restaurant chain says it will send apology emails to affected customers.
“We have learned that during a short period of time on January 30th, some people entering our ‘Unlock the Box’ promotion erroneously received a message suggesting they had won a PlayStation Vita, pending verification,” read a Taco Bell statement.
“It was confirmed these entrants viewed these messages as a result of others who attempted to gain illegal entry and defraud the system. Unfortunately, during this time period some saw a confirmation screen but were not valid winners. We are therefore giving those consumers who viewed erroneous messages a second chance to win by automatically entering them into a separate draw to win a PS Vita.”
Consumer attorney Eric Ratinoff argued that the company has a responsibility to deliver the prizes.
“If Taco Bell had a problem with the way they ran their own sweepstakes, that should be their own problem,” he said.
The contest will continue through to March 11th.
We sure will be infuriated if this happened to us...
OFFICIAL SITE: http://unlock.tacobell.com
NEWS SOURCE: Taco Bell apologises for rejected Vita winners (via) MCV UK (http://www.mcvuk.com/news/read/taco-bell-apologises-for-rejected-vita-winners/091672)
Our thanks to 'Kaos2K' for another hot news story!
http://www.maxconsole.com/maxconsole/contents/RKLS0000003041/icon_xl.jpg
A malfunction in the system which assigns the prizes caused customers to receive wrong Sony PS Vita's winning notifications.
How do you fell if you receive a notification saying you have won a PS Vita and then another one saying that it was a mistake?
Ask Taco Bell customers who lived through the whole nightmare in in first place.
It appears, that the system that assigns the winner was malfunctioning and give wrong notifications to a lot of users who weren't "real" winners.
According to MCV:
Dozens of customers at food chain Taco Bell received codes saying they’d won PS Vitas but failed to receive their prizes.
Taco Bell told CBS 13 that someone ‘tampered’ with their competition, which means winning messages were incorrectly sent to entrants who hadn’t actually won. They later received emails informing them they wouldn’t be receiving a PS Vita.
The restaurant chain says it will send apology emails to affected customers.
“We have learned that during a short period of time on January 30th, some people entering our ‘Unlock the Box’ promotion erroneously received a message suggesting they had won a PlayStation Vita, pending verification,” read a Taco Bell statement.
“It was confirmed these entrants viewed these messages as a result of others who attempted to gain illegal entry and defraud the system. Unfortunately, during this time period some saw a confirmation screen but were not valid winners. We are therefore giving those consumers who viewed erroneous messages a second chance to win by automatically entering them into a separate draw to win a PS Vita.”
Consumer attorney Eric Ratinoff argued that the company has a responsibility to deliver the prizes.
“If Taco Bell had a problem with the way they ran their own sweepstakes, that should be their own problem,” he said.
The contest will continue through to March 11th.
We sure will be infuriated if this happened to us...
OFFICIAL SITE: http://unlock.tacobell.com
NEWS SOURCE: Taco Bell apologises for rejected Vita winners (via) MCV UK (http://www.mcvuk.com/news/read/taco-bell-apologises-for-rejected-vita-winners/091672)
Our thanks to 'Kaos2K' for another hot news story!