View Full Version : Apple refunding australian new iPad buyers after 4G term misleading

04-01-2012, 10:03 AM
Australia lacks of a 4G network and some customers feel cheated


Apple will email all Australian buyers of its new iPad to offer them a refund before announcing the device as capable of 4G networking when there is no 4G network in the country.

Weird news we have here. Apple is reportedly offer a full refund to all customers who bought the 4G version of the new iPad in Australia, after some complaints about the 4G connectivity the device has, but can't use in the country because it lacks of a 4G LTE infrastructure right now.

Here is and extract of the dailymail.co.uk article:

Apple will email all Australian buyers of its new iPad to offer them a refund, a lawyer for the company said on Wednesday.

The move came after the nation's consumer watchdog accused it of misleading advertising over one key aspect of the product.

The new tablet is labelled as '4G' - but the connection won't work in many countries, due to differing mobile networks.

In the UK, for instance, the tablet is labelled as 'Wi-Fi + 4G', despite the fact there is no compatible network to connect to.

Passers-by look at Apple's new iPad in a window display at an Apple store in Sydney. The company has now said it will issue a refund to all buyers

The Australian Competition and Consumer Commission has taken legal action to ensure Apple makes consumers aware its third-generation iPad cannot connect to a 4G mobile data network in Australia due to technical incompatibility.

Apple promoted its third-generation tablet as the iPad with Wifi+4G, but Australia has only one 4G network, operated by Telstra Corp, which operates on a different frequency to the 4G on Apple's new iPad.

NEWS SOURCE: http://www.dailymail.co.uk/sciencetech/article-2121439/New-iPad-3-Apple-offer-refund-ALL-buyers-Australia.html

Our thanks to 'Kaos2K' for this news story!

04-01-2012, 02:12 PM
looks like its going to happen in a lot more countries too since the version of 4g they are using is unique to the usa and canada