It has come to our attention that a small factory in China is making cheap, low quality copies of the hugely successful Xecuter CoolRunner & Xecuter Unlocked Replacement DG-16D4S PCB. They do say that imitation is the highest form of flattery, however these came through our retail channels due to a high number of faulty returns and there were attempts at having them replaced on the official Xecuter Warranty. Not only are they poor quality, but they are wholesaling them for the same cost at what we are wholesaling the genuine products to our wholesale network, so it's pointless buying them in the first place.
If you are looking for genuine Xecuter retailers then they are listed on our Official Resellers Page. If you suspect that an official reseller has sold you a fake Xecuter product please get in touch with us immediately.
Remember that when you buy fake copies, even though you are paying the same price as the genuine product you will get no support, and no warranty. Here are some comparison photographs to see if you have a fake or genuine CoolRunner / Unlocked Replacement PCB.
With the CoolRunner you can see that half the components used are not the same brand as the original and the print quality is shoddy at best. They have also shaved off the corner dot on the main IC.