Hello, According to gateway the following should help me playing pokemon moon: We receive hundreds of email about Pokemon Sun & Moon support. While we are busy preparing the next big update for Gateway, here is a quick solution to add this title to your collection: 1) Download card1to2 program (here) 2) Extract the card1to2 folder to your computer, then put the ROM inside the folder. 3) Drag the ROM into card1to2.exe window 4) Press 1 then press enter. Wait until the ‘done’ message is displayed 5) Copy the rom to your gateway sd card and enjoy! Until our next update, enjoy! But when i drag my moon.3ds file (from inside the card1to2 folder) onto the exe file. The commane prompt opens and instantly closes before i can do step4. I do not even get a chance to read what's inside the command prompt. Can anyone help me out ?