Because stargate3ds doesn't respond to any of my mails. I uploaded the vjdeo to youtube. Showing the continuous red light problem. I already contacted stargate3ds.com I opened the gamecard to clean up the contacts of the sd and the gamecard it self. It didn't solve anything. I looked for technical malfunctions but didn't found any. I read online that I must cut the edge of the sd card to fix the problem but then again the sd card wouldn't work with other sd card readers. I ordered the card the first time it came out. I always had problems with it but I did rewrite the ds mode section over and over that solved the problem temporarily. I think it helped to remove the sd card and luckily it connectedthe good way for a few days. Now it remains broken with a single red continues light. The gamecard doesn't fit well anymore after I opened up. I tried everything using the usb cable when the gamecard is in the 3ds. Starting up without sd card and run the ds mode... There came a loading screen with the word loading and three dots in the upperleft corner but I waited for 10 minutes it didn't get passed after the loading screen. I tried a different sd card that didn't help either. My common sense is that I had bad luck from the beginning and tought that a software update would bug out the issues and problems. But the gamecard itself is faulty and from the first batch it is no wonder why it doesn't work. Thesitenews of stargate3ds stated that the build quality from the newest gamecard is far better then before now at the time. They also dropped the price because of this. So please send me a working gamecard. I don't need a sd card but I would prefer a working gamecard so that I can tell people around me that uses 3ds often that it's working perfectly and that the service is very good. Looking forward to a nice answer from your side. Please help me! I love the 3ds as console so it's a loss for having a none working stargate3ds.